Privacy policy

The personal information we collect will depend on how you interact with us and may include:

• your name

• company or organisation

• email address

• telephone number

• postal or business address

• information about a project or potential engagement

• information included in an enquiry or other correspondence

• employment information, qualifications or a CV submitted in connection with a job enquiry

• technical information collected when you use our website.

Where practical, you may choose not to identify yourself. However, we may not be able to respond properly to an enquiry or provide certain information without your contact details.

We may collect personal information when you:

• submit a website contact form

• contact us by email, telephone or another communication channel

• request information about our services

• provide information about a potential project

• apply for a role or submit an expression of interest

• interact with our website.

We may also receive information from clients, contractors, recruitment providers, professional advisers and other third parties where appropriate.

We may use personal information to:

• respond to enquiries

• discuss potential projects or services

• prepare proposals, quotations or other business correspondence

• manage relationships with clients, contractors and suppliers

• assess employment applications or expressions of interest

• administer and improve our website

• maintain our business and legal records

• meet regulatory, contractual and legal obligations

• protect our rights, property, personnel and operations.

We will not use personal information for an unrelated purpose unless you have consented or the use is otherwise permitted or required by law.

When you visit our website, our website platform or service providers may automatically collect technical information such as:

• your internet protocol address

• browser and device type

• pages visited

• date and time of access

• time spent on the website

• referring website

• general location and website usage information.

We may use this information to maintain website security, understand how visitors use the website and improve its operation.

Our website may use cookies and similar technologies. Cookies are small data files stored on your device that help the website function and may provide information about website use.

Depending on the website features enabled, cookies may be used to:

• remember website preferences

• support website functionality

• measure website traffic and performance

• improve the user experience.

You can generally configure your browser to reject or delete cookies. Some parts of the website may not operate correctly if cookies are disabled.

We may disclose personal information where reasonably necessary to:

• employees and authorised representatives of Formcore

• website hosting, information technology and communications providers

• professional advisers, including accountants, insurers and legal advisers

• recruitment and employment service providers

• clients, contractors or suppliers where relevant to an enquiry or engagement

• regulators, government bodies or law-enforcement agencies

• another party where you have authorised the disclosure

• another party where disclosure is permitted or required by law.

Service providers may only use the information for the purpose of providing services to us, subject to their own legal and contractual obligations.

Some website, cloud-storage, email, analytics or information technology providers may store or process information outside Australia.

Before publishing, Formcore should confirm which Squarespace, analytics, email and other online services are enabled so this section can identify any likely overseas locations more precisely.

We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure.

These measures may include:

• access restrictions

• password and account controls

• secure cloud-based systems

• staff access controls

• appropriate document and record-management practices.

No electronic transmission or storage system is completely secure. We therefore cannot guarantee the absolute security of information transmitted through the internet.

We retain personal information for as long as it is reasonably required for the purpose for which it was collected, to maintain appropriate business records or to comply with legal and contractual obligations.

Information that is no longer required may be securely deleted, destroyed or de-identified.

You may contact us to request access to personal information we hold about you or ask us to correct information that is inaccurate, incomplete or out of date.

We may need to verify your identity before responding. In some circumstances, access may be limited or refused where permitted by law.

Information submitted in connection with employment or an expression of interest may be used to:

• assess your suitability for current or future opportunities

• contact you about employment

• undertake reference, qualification or eligibility checks with your consent

• maintain recruitment and employment records.

Unless otherwise required by law, recruitment information may be retained for consideration in relation to future opportunities.

Our website may contain links to websites operated by third parties.

Formcore does not control those websites and is not responsible for their content, security or privacy practices. You should review the privacy policy of any third-party website before providing personal information.

The Formcore website and services are not directed specifically at children.

We do not knowingly seek to collect personal information from children through the website. Where information about a child is provided, it should be provided by or with the authority of a parent or guardian.

Questions, requests or complaints about privacy may be directed to:

Formcore
Legal entity: Formcore Pty Ltd
Email: admin@formcore.net
Postal address: PO Box 8200, Woolloongabba QLD 4102
Registered or office address: 156 Boundary Street, West End QLD 4101

We will review the matter and respond within a reasonable period.

Where the Privacy Act applies and you are dissatisfied with our response, you may be entitled to contact the Office of the Australian Information Commissioner.

We may update this Privacy Policy from time to time to reflect changes to our business, website practices or legal obligations.

The current version will be published on this page and will take effect from the date shown below.

Last updated: 03/08/2026